1. Introduction
Quantissential Technologies Pvt Ltd ("we," "us," "our") operates RankQ, a Google Ads keyword planning and SEO platform powered by AI and quantum-inspired optimization. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By using RankQ, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following information when you use RankQ:
Personal Information:
- Company name
- Your name
- Email address
- Phone number, if you provide it in a contact, demo, or free report form, or for billing
- Country/location
- Billing address
Payment and Billing Information:
- Card details entered at checkout, which are collected and processed by Razorpay
- Payment method information
- Tax identification numbers (GST, PAN, etc.)
- Billing addresses
- Transaction history
- Invoice details
Service Data:
- Website URLs and website data you submit for analysis
- Keywords, ad budgets, campaign goals, and target audiences you enter for keyword planning
- Competitor domains you choose to analyze
- Search performance data, such as rankings, keyword metrics, and page audit results
- Google Search Console and Google Analytics data, if you connect them (see Section 5)
- Usage analytics and activity logs
Technical Information:
- IP address
- Browser type and version
- Device information and location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain the RankQ service
- Process your subscription and billing
- Analyze your website, keywords, and ad budget to build keyword lists, audits, and reports
- Send service updates, technical notices, and support messages
- Improve our Service and develop new features
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Data Sharing and Third Parties
We share your data in the following circumstances:
Service Providers: We share your website URLs and keyword data with DataForSEO and other third-party service providers to provide SEO metrics and deliver our Service. These providers are contractually obligated to protect your data.
Payment Processors: We share your payment details, billing information, and tax details with payment gateway providers, banks, and financial institutions as required to process transactions, verify payments, and comply with financial regulations. Payments are processed by Razorpay.
Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
We do not sell your personal information to third parties.
5. Data Storage and Security
Your data is stored on secure servers located in Singapore and India. We implement industry-standard security measures, including encryption in transit, encryption at rest for sensitive credentials such as Google access tokens, and access controls, to protect your information.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Google Search Console and Google Analytics: If you connect your Google account to a RankQ project, we request read-only access to Google Search Console and Google Analytics. We use this data only to show reports in RankQ and to create reports you request or schedule, such as weekly PDF reports. RankQ cannot change your Google properties. Access tokens are encrypted at rest, and you can disconnect at any time, which stops further access.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain information for legal, tax, or business purposes as required by law.
You may request deletion of your data by contacting us at support@rankq.ai.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing
- Object to processing of your data
- Request data portability
- Lodge a complaint with relevant data protection authorities
To exercise these rights, contact us at support@rankq.ai.
8. Cookies and Tracking
RankQ uses cookies and similar technologies to:
- Maintain your session and keep you logged in
- Analyze Service usage and performance
- Remember your preferences
- Improve user experience
Depending on your consent choices, this includes Google Tag Manager and Google tags, Meta Pixel, Microsoft Clarity, and Vercel Analytics.
You can control cookies through your browser settings, but disabling cookies may affect Service functionality.
For a full breakdown of the cookie categories we use and how to update your consent choices, read our Cookie Policy.
9. International Data Transfers
Your data is processed and stored on servers in Singapore and India. By using RankQ, you consent to the transfer of your information to Singapore and India and acknowledge that Singapore and India data protection laws may differ from those in your country.
10. Children's Privacy
RankQ is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Quantissential Technologies Pvt Ltd C6/6323, Vasant Kunj New Delhi, Delhi - 110070, India
Email: support@rankq.ai
Phone: +91 92171 91414